FAQ

You can place your order via online, mobile or email.
Online and mobile - by registering yourself or your company through our e-commerce and m-mobile platform, the order can be made in a single click. You could as well manage your information and retrieve all your transaction including your quotation, copy of invoice, whish list and order history.
E-mail - for customised product, we will email to you directly on the product specification for your review before placing the order.

Order which has been made and payment which has been received by us shall not be cancelled. It is advisiable for you to go through the technical specification so that it is suitable per your requirement.

Yes via email.

A tracking number will be given to you for tracking purposes.

Please contact us at admin@arus-ex.com